Ninja Lab

Streamlined Client Onboarding for Increased Member Retention

By automating the client onboarding process, Ninja Lab—a coaching company, saved $20k/month and significantly boosted client engagement. The streamlined approach freed up valuable time for personalized client interaction, leading to a 25% increase in member retention.
our approach
OUR APPROACH

Automated Systems for Human- Centred Experience

Coaching relies on building relationships as much as delivering knowledge. With this in mind, we built systems that automate repetitive tasks while enhancing the personal touch, ensuring every client receives a consistent and engaging onboarding experience.
Myth:
Automation reduces personal connection
Automation enhances personal connection by removing repetitive tasks, giving staff more time to focus on meaningful interactions. Ninja Lab’s staff used this time to provide more personalized support, which led to increased client retention.
our steps:

  1. Optimize

    We automated member onboarding to platforms after payment, ensuring a smooth start.

  2. Connect

    Roles and access were assigned instantly, reducing manual work and giving clients immediate access.

  3. Engage

    Automated engagement ensured consistent communication and resource access, boosting retention.
our steps:
OUR STEPS
1.

Optimize

We automated member onboarding to platforms after payment, ensuring a smooth start.
2.

Connect

Roles and access were assigned instantly, reducing manual work and giving clients immediate access.
3.

Engage

Automated engagement ensured consistent communication and resource access, boosting retention.

Seamless member onboarding

Ninja Lab's seamless onboarding for new members allows the team to focus their time and effort on revenue generating activities.
  • Automated onboarding
  • Free-up team time
  • Free-up team time

Streamline your operations with our automation solutions

Like we did for Ninja Lab, we’ll analyze your current processes and provide a free assessment on how to automate and scale your onboarding efficiently. Get thousands of dollars worth of insights, absolutely free.
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Case Studies
CASE STUDIES

Real-World Solutions 

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Supply Chain

Streamlined Supplier and Buyer Identification in Worldwide Food Trading

As YMF Global expanded, they needed a streamlined approach to managing trade data. We implemented a web scraping system that gathered supplier and buyer data from multiple online sources, helping them quickly capitalize on market opportunities.
Executive Hiring

Enhancing Visibility and Efficiency in Executive Recruitment

Recruitment is a service-driven industry, where efficiency and timely communication are essential. We built a centralized dashboard that streamlined search tracking, automated notifications for delays, and integrated client feedback through a Net Promoter Score (NPS) survey system.
Coaching

Streamlined Client Onboarding for Increased Member Retention

Coaching relies on building relationships as much as delivering knowledge. With this in mind, we built systems that automate repetitive tasks while enhancing the personal touch, ensuring every client receives a consistent and engaging onboarding experience.